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Vendor Management Inventory (VMI) Specialist

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Date: Aug 28, 2021

Location: Irwindale, CA, US, CA 91706

Company: Bonduelle

What if your job had a real impact? 

By joining Bonduelle, the world leader in ready-to-use plant-based food, you are deciding to make a positive and sustainable impact on yourself, others, and the planet. You will play an active part in our mission: "inspire the transition toward a plant-based diet to contribute to people's well-being and planet health". Bonduelle is a family-run company of 14,600 people which provides over 100 countries with vegetables. 

Well established in the United States, our business unit includes 4 production facilities with more than 3,200 associates. We process fresh vegetables, salads and meal solutions with our own brands: Ready Pac Foods®, Bistro®, Ready Snax®, Cool Cuts® and Bonduelle Fresh Picked™. Join us at Bonduelle to start an adventure where people come first and contribute to a better future through plant-based food!

Position Summary: 

A Vendor Management Inventory (VMI) Specialist’s primary role is managing customer’s inventory to keep a continuous supply of quality and freshness at all times avoiding supply gaps; includes effective planning and forecasting in order to maximize the profitability of the inventory flow, tracking stock level of all products in-house and keep meticulous records to track what is being delivered and confirm it satisfies the distribution center’s order. Monitor, manage and control shrink at customer distribution centers (product to be donated/dumped due to spoilage). Research, approve and process credits/debits associated with shrink. Be able to predict future needs based on trends, short-term consumer demand and other factors. Facilitates coordinates special exceptions such as air freight, Fed Ex, and product rejections.


Primary responsibilities include processing, verifying, and filing of customer orders. Individuals must have a proven ability to act as a problem solver, and decision-makers. To build collaborative relationships with internal/external customers, and exhibit a bias for action to improve systems, train new personnel and enhance customers’ experience. Individual must possess strong and professional customer service skills including effective verbal and written communications. Assertiveness, positive attitude, initiative and ability required to support Ready Pac service standards in a team environment.  Individual must be able to perform and complete duties with minimal supervision. The representative must have the ability to multi-task and be flexible, as they may support several different teams and shifts. . Respect and acknowledge the positions, roles, and duties of others. At times, may be required to follow directions from other department managers. The individual must have the ability to understand and value the company’s vision and mission and be role models who can inspire others.


Position Responsibilities:

Primary Duties

% of Time


Responsible for inventory planning, monitoring actual orders vs. forecast, and replenishing perishable items. Be aware of holiday needs that impact customer demand. Conducts analyses, research, evaluates, and manages inventory levels. Prepare and process orders and ensure inventory is properly distributed.  Effectively communicate with customers when volumes vary from expected forecast and communicate to all parties’ findings that could affect scheduling, inventories and shipping.  Expected to maintain a high accuracy level in regards to data entry and communication of all kinds. Maintains appropriate records and prepares required reports. Monitor, manage and control shrink levels (product to be donated/dumped due to spoilage). Research, approve and process credits/debits. Analysis and management of foodservice wholesale inventory.



Ability to troubleshoot – delayed trucks – loading and arrival, pending receipt of orders, pricing discrepancies, rejections, delivery discrepancies, and operational delays.

Responsible for communicating on any problems and the resolutions to keep all stakeholders informed of activities and concerns.

Ability to provide direction and/or communication to swing shift, graveyard, and weekend Customer Service support associates regarding specific customer account issues that may arise.



Processing orders - expected to maintain a high accuracy level in regards to data entry, pricing, execution of allocations, reviewing order volumes in comparison to forecast, timely responsiveness and proactive communication of any kind. Includes organization of documentation- filing, purging files, update procedures and systems with appropriate customer information.



Maintain high-level knowledge of company/customer products and customer complexity, e.g. ordering patterns, rejections, shipment discrepancies, invoice inaccuracy, trends and promotions. Ability to provide analysis and identify the root cause and provide corrective actions to cross-functional teams.



Directly accountable for special projects assigned by manager/team lead as they correlate to career development. Assist in training peers individually and/or group settings Performs other related duties as assigned.



Actively participate and facilitate in internal and external meetings working closely with cross-functional teams to develop improved processes to serve customers and business needs




Minimum Qualifications

  • AA Degree or equivalent to a minimum 3 years experience in the same or similar position.
  • Must possess 3-5 years of strong customer service skills
    • Effective communication skills both verbal and written.
    • Problem-solving skills and ability to use independent discretion for decision-making.
    • Must exhibit professionalism
    • Must demonstrate attention to detail and be able to retrieve information in a timely manner
    • Excellent organizational and analytical skills; ability to take initiative and make fact-based decisions
  • Must have experience in JD Edwards or similar order management programs.
  • Understand the concept of inventory movement.
  • Typing skills which include 10-key experience.
  • Ability to navigate proficiently within Microsoft tools and Google Suite, e.g. Word/Docs, Excel/Sheets, Google Mail, PowerPoint/Slides, and Hangouts.
  • Advanced EXCEL skills including but not limited to V-look up, macros, pivot tables, etc.
  • May require reaching, bending, stooping, moving, and lifting 5-40 pounds on regular basis. 
  • May require going into the production areas where there is exposure to loud machinery, wet conditions, and cold temperatures typically 32 to 40 degrees. Work boots/shoes, warm jackets, lab coats, and any operations areas. Good Manufacturing Practices (GMP) must be followed. 
  • Ability to work in a fast-paced environment and meet daily deadlines.
  • Ability to plan and execute assignments to completion with minimal supervision.
  • Strong mathematical skills
  • Must be focused and multi-tasked, and deal with frequent disruptions.
  • Daily routine is in constant flux and requires the ability to adapt to an ever-changing environment.
  • Solution conscious versus problem-oriented.
  • Ability to work well within a team environment.
  • Serve as a liaison between Customer Service Management and team members.
  • Receives and answers, within established guidelines, customer’s questions and concerns. 
  • Overtime as Required; On-Call as Required; Holidays as Required.


Desired Qualifications

  • A proven track record of results with a bias for action.
  • A passion for learning and a desire for continuous improvement.
  • Ability to understand and value the company’s vision and mission thereby aligning with the corporate world.
  • Prior leadership experience is a plus
  • Prior food/beverage supply chain experience a plus

Bonduelle Fresh Americas is proud to be an Equal Opportunity Employer. We believe in hiring individuals from diverse backgrounds and experiences to create a workforce that truly reflects our communities. All applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other legally protected status. We are committed to providing reasonable accommodation to veterans and individuals with disabilities or special needs during the application process and employment. If you need assistance, please contact us at (626) 856-8686 or bfa-info@bonduelle.com.